Accreditation and Quality in Healthcare Systems

This presentation reviews the evidence for accreditation impacting quality, safety and quality improvement in health systems. Canada’s overall and specific performance relative to other rich countries is reviewed. Opportunities exist to significantly improve the quality, capacity and performance of our health systems. We can learn from each other.

Meet the speaker:

Dr. David Moores is a semi-retired academic family physician at the University of Alberta. After graduating from Memorial University of Newfoundland in 1973, he completed a three-year Family Medicine Residency at Queens University in Kingston, Ontario and obtained his Certification in Family Medicine (CCFP). In 1976. David completed a GP Anaesthesia Program at the Charles Camsell Hospital in Edmonton and moved to Frobisher Bay (Iqaluit) on Baffin Island where he practised as a full service family doctor and GP Anaesthetist for two years. In 1978 he returned to St. John’s as Assistant Professor in the Discipline of Family Practice at Memorial, the first Memorial medical graduate to take on an academic position with Memorial. He was awarded Fellowship (FCFP) by the College of Family Physicians of Canada in 1986. In 1990 he became Professor and Chair of Family Medicine at the University of Alberta and chaired the department from 1990-2000. In 2000 David received a Career Renewal Grant from the Alberta Heritage Foundation for Medical Research (AHFMR) and independent peer reviewed funding for the conduct of the Family Practice Quality and Capacity (FPQC) Study. This study formed the basis of his M.Sc. research thesis at the Health Service Management Centre, School of Public Policy, University of Birmingham, England. Many of the primary care initiatives in Alberta seen today were derived from the results of the FPQC study. David is a surveyor for Accreditation Canada and has extensive surveyor experience in both primary health care and hospital-based acute care. David’s primary research interest is health system organization/function/integration with a special focus on primary care/family practice Quality and Safety and Quality Improvement. He has regularly expressed concerns about the quality, comprehensiveness and impact of hospital-based Reporting and Leaning Systems and the realities that no such system exists in community-based practices. He and colleagues are developing an Information and Learning System (ILS) based on Significant Event identification and analysis in community practices or wherever significant events occur in a health system. He is the Quality, Safety and Quality Improvement Co-Lead for the Edmonton O-Day’min Primary Care Network (EOPCN) in Edmonton.